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Thread: quinn direct

  1. #1 Default quinn direct 
    Join Date
    Aug 2007
    Posts
    1
    is anyone hear about insurer quinn direct?
    i am asking becouse im a young driver with provisional license, from a year in UK.
    When I am looking for a small car insurance like citroen saxo or peugeot 106 insurance quotes showing me minimum 1200-1300 pounds for a year what is to much for me.
    only one company showing me a third party fire and thiet insurance which is c.a.750-800pounds what was for me a surprise thats why im asking did eweryone was insured in that company and why diffrence is so big in compare to other insurers? i was using confused.com usualy.
    thanks for answers
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  2. #2 Default  
    Join Date
    Sep 2007
    Posts
    3
    PLEASE DON'T INSURE WITH THIS COMPANY!!!!!!!
    This company treated me so badly I couldn't believe it. I initially set up insurance for my car with this company on November 1st, costing £427.38. After recapping the details of the cover after the money had been taken out of my account, I realised that it didn't suit my needs. I realise I am partly to blame for this but I was told that it would not be a problem at all to cancel the whole thing and I would have the money back in my account in 3-5 days - try 50 days later!! Was only on the 21st December that I actually received this large sum of money back into my account! This was after I'd threatened them with legal action and got the financial ombudsman involved. I had to spend £15 on calls and god knows how long on hold - even then, the customer services staff I talked to didn't seem to know what was going on, who was dealing with it and on one occaision the person I spoke to was incredibly blunt and didn't once apologise for this huge inconvenience! It was only when very senior staff were involved was I actually given the money back. All in all, I feel this shows that their financial department is a mess and personally, dealing with Quinn Direct was a really horrible experience.
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